We are sorry you're having trouble with the NiceDay app. There are a number of things that can help troubleshoot problems in the app.

  • Try closing the app completely (not just sending it to the background) and opening it again.
  • Try restarting the app. You can restart the app by going to the "Profile" tab and then tapping on the cogwheel in the top right corner.
  • Try restarting your mobile phone.
  • Make sure you have a stable WiFi signal or try switching to 4g.
  • Make sure you are using the latest version of the app. You can update the app via the app store or play store.

Is the app still not working? Please contact the NiceDay Team. Ask your question via 'Ask your question' at the bottom of the page, send an email to team@niceday.app, or call 010-30 30 600 on working days.