Yes, next to using the NiceDay app on your smartphone you can also (video) call or chat via the NiceDay web environment! Please note that you can only (video) call or chat with your professional. Other functionalities such as diary notes, mood registrations or sending a connection request are only available in the mobile phone app.  

Using the NiceDay web environment

You can use the NiceDay web environment once you have created a NiceDay account and connected with your professional. Already created an account and connected with your professional or coach? Perfect! You can get started right away: 

  • Go to
  • Log in with your NiceDay account 
  • Voila! You can immediately start video calling or chatting with your professional.

Logging into the web environment without a NiceDay account

First of all, to use the web portal it is necessary to have a NiceDay account and a connection with your professional or coach. A connection request can only be sent via the mobile phone app, once you have created an account.

  1. Follow these instructions to download and set up the NiceDay app on your phone. 
  2. Tap on ‘Get started’ and complete the introduction chat with our chatbot Joy. Joy will help you set up the NiceDay app and send a connection request to your professional.
  3. Have you already completed the introduction with Joy, but don’t have a connection with your professional yet? Don't worry! You can also send connection requests by going to the ‘Support’ tab and tapping on the ‘+’ in the top right corner.

Wait for your connection request to be accepted! Once this has been completed you can contact your professional via the app or web environment for clients

What can I do in the web environment?

Currently, you can only use the web environment for (video) calls or chat messages with your professional. For all other elements of your treatment (for example, registering your feelings or keeping your diary) you can use the NiceDay app on your phone.

We wish you the best of luck with NiceDay and your treatment!

Do you have any questions regarding this article? Send an email to, or ask your question via our help desk (via the ‘Support’ tab in your NiceDay app)  and we will get back to you as soon as possible.